Supporting our Communities – Updated as of April 20, 2020. Suspending all share buybacks and suspending the payment of dividends – other than those previously declared. Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols are currently in use. The hotel chain and American Express will … Extending elite status First, Hilton announced that people who … Will these lowered tier qualifications be extended beyond 2021? Activating Additional Resources for Furloughed Team Members. Given the effects of COVID-19, we have taken additional measures in our hotels today, developed in consultation with global and local public health authorities (including the WHO and CDC), to make our cleaning and hygiene protocols even more rigorous: We have activated our regional and global response teams to provide around-the-clock assistance to our hotels and are prepared to act swiftly should we be alerted to a case of coronavirus at one of our properties. Hilton has also activated its Team Member Assistance Fund to help both those Hilton Team Members who have suffered a direct impact, or have an impacted family member, from COVID-19. Check out what’s new. The hospital system got their first allocation of vaccine doses […] Plan your trip with peace of mind – our Flexible Booking lets you cancel plans up to 24 hours before you stay, at no extra cost. We have been working closely with state and local leaders to make the necessary adjustments, resulting in the cancelation of about 300 vaccination appointments. Covid raid in Knightsbridge: Crackdown police break up party 'with 200 people inside' on exclusive London street as two officers are injured by revellers trying to flee before they are fined We’re committed to creating a safe and relaxing experience, including delivering an even cleaner stay from check-in to check-out. Team Member applicants are encouraged to visit: https://teammembers.hilton.com/covid19, The enhancements we made this year to our, Hilton Honors American Express Aspire Card. Earn Milestone Bonuses in half the nights. Usage of the photos for other means requires prior written approval. Extending our Hospitality to Help in This Crisis. The COVID-19 outbreak is no exception. For more information as it relates to event cancellations and Point refunds, please visit our FAQs page. So, thanks to you and thanks to the companies willing to support our healthcare heroes. President and CEO, Christopher Nassetta, will forgo his salary for the remainder of 2020; The Executive Committee will take a pay cut of 50 percent for the duration of the crisis; Beginning April 4, many of Hilton’s corporate Team Members will have reduced schedules or be furloughed for up to 90 days. Do 2020 rollover nights count toward Milestone Bonus achievement? You are risking your lives to care for patients from this unprecedented pandemic, and we all appreciate the additional stress on you and your families. Vaccination for the general public is not available at this time. Jill Slattery COVID-19 Vaccination Halton Healthcare is currently operating one COVID-19 Vaccination Centre and is working with Halton Region Public Health to prioritize vaccination for the populations identified by the provincial government. ROLLOVER NIGHTS Media Contact The rooms will be available to … Each photo may be used after downloading from this site for these purposes unless and until Hilton revokes your permission to use such photos, which Hilton may do at any time, for any or no reason. Most hotels even give you flexibility to change or cancel up to 24 hours before your arrival day*. During this time, these Team Members will maintain their health benefits and subject to local regulations, will also be eligible for unemployment benefits; Corporate Team Members who are not furloughed will have their pay reduced by up to 20 percent for the duration of the crisis; Eliminating non-essential expenses, including capital expenditures; and. Our Commitment to You. Hilton CleanStay with Lysol Protection Hilton has developed a global program that will introduce a new standard of hotel cleanliness and disinfection to ensure Hilton guests enjoy an even cleaner and safer stay: Hilton CleanStay with Lysol protection. Please visit our dedicated COVID-19 page for information about our modification and cancellation waivers, cleanliness and hygiene standards, and Hilton Honors Points expiration policy adjustment. After the room is thoroughly cleaned, we replace the towels and make up the bed with freshly laundered linens. Face Coverings Are Now Required – Updated as of August 28, 2020. In order for this site to work properly for you, please make sure your browser cookies are not disabled. With support from our credit card partners, American Express and JPMorgan Chase, we are committed to providing $10 million worth of hotel stays for healthcare professionals leading the fight against COVID-19 in the United States. Please refer to the property’s Rate Details for applicable terms or exceptions, if any, when booking or changing reservations. Hilton Workforce Resource Center – Updated as of March 23, 2020, Hilton is partnering with leading companies to connect Team Members from temporarily suspended hotels with hundreds of thousands of short-term jobs created by the global pandemic. Extending elite status First, Hilton announced that people who … Yes, all nights earned in 2020 by Members, including promotional nights, will count toward earning status in 2021 (for example, a Member with 20 nights in 2020 will start 2021 having already earned Gold status for the following year). All rights reserved That means more time to continue enjoying the benefits you love. MILESTONE BONUSES Similar to nights, stay and base point requirements have been reduced by 50% (Silver: 2 stays or 12,500 Base Points; Gold: 10 stays or 37,500 Base Points; Diamond: 15 stays or 60,000 Base Points). We appreciate your understanding and look forward to serving you. Please make sure to check local regulations and guidance before traveling for other information that may impact your stay. These photographs are protected by copyright laws and are only to be used with authorization from Hilton, which may be revoked by Hilton at any time, in Hilton's sole discretion. Hilton Head Regional Healthcare works closely with the Department of Public Health and the Centers for Disease Control and Prevention (CDC) to respond to any potential novel coronavirus (COVID-19) cases in our area. COVID-19 No Cost, Discount & Other Offers. Investor Contact Hilton will lay off 2,100 corporate employees, adding to existing cuts the hotel chain has taken to curb the financial harm from COVID-19. Risk Factors” of Hilton’s Annual Report on Form 10-K for the fiscal year ended December 31, 2019, filed with the SEC, as such factors may be updated from time to time in Hilton’s periodic filings with the SEC, which are accessible on the SEC’s website at www.sec.gov. We’ve partnered with RB, maker of Lysol & Dettol, to develop the new Hilton CleanStay program as part of our commitment to providing our guests complete peace of mind during their stay at any of Hilton’s 18 brands. and have continued the use of hospital-grade disinfectant. Our hotels around the world continue to amaze us with their local stories of light and warmth at this time. For help, please contact the Hilton Guest Assistance team. Throughout our 101-year history, Hilton has provided hospitality and support to communities in need. Current Health and Hygiene Standards. In some cases, these forward-looking statements can be identified by the use of words such as “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “will,” “should,” “could,” “seeks,” “projects,” “predicts,” “intends,” “plans,” “estimates,” “anticipates” or the negative version of these words or other comparable words. These program updates only apply to the 2021 calendar year. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube. With travel at a virtual standstill, operations have been suspended across many managed and franchised hotels, and those hotels that remain open have reduced services for guests because of decreased occupancy levels. RB and Hilton are also exploring opportunities to expand the program into a global partnership. Rack up 10,000 Points for every 10 nights you stay, starting at 20 nights (instead of 40) in 2021. firstname.lastname@example.org. Hilton will provide about 1 million hotel room nights nationwide to health care workers during the coronavirus pandemic.. We know now more than ever you want to know someone has your back. This innovative program builds upon our already rigorous cleaning standards by providing enhanced training for Team Members, increased cleaning of public areas and adjusted food & beverage service, to ensure our guests enjoy a worry-free stay. New Frontline Thanks program beginning July 1. Upon your arrival, you’ll have complete peace of mind that the room is clean and ready for your stay. Hilton Honors American Express Card Member Benefits. We are living in unprecedented times and, as a result, loyalty programs are allowing unprecedented flexibility. COVID-19 Updates : Learn the latest on coronavirus in our community Vaccines Visitor Guidelines Testing COVID-19 Info Through the award-winning guest loyalty program Hilton Honors, the more than 110 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including contactless check-in with room selection, Digital Key, and Connected Room. About Hilton. Hilton hopes to expand this program globally and welcome Team Members back when travel resumes. Will a Member’s Points be expiring at the end of this year if they were unable to travel in 2020? At the corporate level, Hilton is taking the following actions to significantly reduce expenses and preserve liquidity: While difficult to make, these decisions will allow the company to weather the current crisis and emerge in the best position to welcome back its Team Members and guests when it is safe again to travel. Hilton Honors members continue to have access to more seamless and contactless experiences with the Hilton Honors App. MedCare Clinic offers high quality healthcare services for Arubans, tourists and those in the broader Dutch Caribbean. The Company undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. In accordance with CDC and WHO guidelines, we are requiring face coverings in all indoor public areas of all our hotels throughout the U.S., the Caribbean and Latin America, for guests and Team Members. Caroline Wright, a nurse who traveled from South Carolina to help care for COVID-19 patients, has been staying for free at the Hilton Garden Inn in Roslyn. We will continue to update this page with the latest information regarding booking flexibility, Hilton Honors membership Points and Status, and more. Terms Apply. We will continue to update this page with the latest information regarding booking flexibility, Hilton Honors membership Points and Status, supporting our communities and workforce, and travel safety. Across the world, hotels have been donating excess food to local pantries. Finally, our housekeeping inspector verifies the room meets the CleanStay standards and places the Hilton CleanStay Room Seal with Lysol* protection over the door. Starting May 1, new offers are being added to the Hilton Honors American Express Surpass® Card and the Hilton Honors American Express Aspire Card: Visit Hilton Honors American Express Surpass® Card and Hilton Honors American Express Aspire Card to learn more about how we’re offering something extra to support Card Members right now. Diamond members who stay 30 nights (previously 60 nights) in 2021 will be able to give the gift of Gold status to a family member or friend. In addition to caring for symptomatic patients with COVID-19, Hilton also treats patients who are infected but still need other procedures. Do 2020 rollover nights count toward gifting status achievement? Upon your arrival, you’ll have complete peace of mind that the room is clean and ready for your stay. That means more Points towards your future dream trip. The changes are designed to provide Card Members with greater flexibility and even more Points that can add up now for future travel. They come into the hospital just like anyone else, she says. As with the current benefit, all nights earned above the Member’s tier will rollover into 2022 (for example, if a Member stays 10 nights in 2021, that Member will earn Silver status and have 5 nights rollover to 2022). The COVID-19 pandemic has been tough on the travel industry, but Hilton continues to deliver hospitality even during this crisis. That’s why we continue to offer our Price Match Guarantee. These program updates only apply to the 2021 calendar year. We appreciate your understanding and look forward to serving you. Andrew Cuomo. Beginning Monday, Hilton and American Express will donate 1 million hotel rooms for medical professionals working on the coronavirus pandemic response. Please reach out to your hotel directly to understand their latest local guidelines. Healthcare fa We provide healthcare according to Dutch standards. He died with COVID-19, and his final days were harder, scarier and lonelier than necessary. We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) That commitment starts with looking at our services and processes to take steps to deliver the safest and most enjoyable experience possible. In accordance with CDC and WHO guidelines, we are requiring face coverings in all indoor public areas of all our hotels throughout the U.S., the Caribbean and Latin America, for guests and Team Members. With occupancy falling, hotels like the New York Hilton Midtown are beginning to furlough employees. After the room is thoroughly cleaned, we replace the towels and make up the bed with freshly laundered linens. New York state vaccinated their first health care worker during a livestream organized by Gov. Two doctors from Hilton Head Regional Healthcare stepping up and sitting down for the COVID-19 vaccine. We have increased the deployment of hand sanitizers. These program updates only apply to the 2021 calendar year. Hilton Team Members have been making points (converted to cash) and monetary donations to the Fund since the crisis began in China. Join Hilton Honors and download the app for free. As the COVID-19 situation evolves, we take every precaution to keep you, your family, our staff and our community safe. We understand that our guests’ expectations for hotel cleaning and disinfecting have changed. Your Hilton Honors Points and Status – Updated as of October 27, 2020. For use in media publications, please use "© 2021 Hilton". Will nights earned in 2021 be able to be rolled over into 2022? Yes – this extension will apply to all Members globally. When it's time to make new memories, our special offers allow you to experience even more at our Hilton hotels and resorts across the world. Yes, the ability to qualify for status through nights, stays, or Base Points remains. We will continue to adjust food and beverage service in accordance with current food safety recommendations. When do Members start earning Milestone Bonuses? Messaging Hotel Team Members, contactless check-out and reviewing your receipt are also available features at select hotels. Social distancing continues to be a recommended or required practice in public settings. All Elite members will now keep their current Status through March 31, 2022, even those who were scheduled to downgrade in 2021. Across the world, hotels have been donating excess food to local pantries. Beginning July 1, medical professionals receive discounts on professional and leisure stravel around the world. COVID-19 Response: How Hilton Hotels Are Supporting Our Communities Around the World. We’re extending Points expiration to December 31, 2021, giving you more flexibility to use your Points when you’re ready to travel again. These statements may include, but are not limited to, statements related to the Company's expectations regarding the potential impact of the COVID-19 outbreak and other non-historical statements. How will cross-over stays be treated for status qualification, Milestone Bonus, and gifting status night count? Stay 60 nights and your gift of Gold will be upgraded to Diamond (previously 100 nights). Please check with your hotel for the latest requirements and service offerings. Yes – gifting status will remain a Diamond benefit, but it now requires less nights! No – only nights earned in 2021 count toward Milestone Bonus achievement. 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