Holly Alexander's trip on the Spirit with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage. Yes, you can take your trailered boat. However, you can make two separate bookings if the numbers are different. Security and ship staff are available to direct you. As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. Do the same quarantine conditions apply when entering Victoria? Please try again later. We care about the protection of your data. Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. Can I send my car on the ship if I'm not a passenger? Based on reviews we'd read, our expectations were low. The only thing you need to bring is linen for the cot. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. In the 2016 Australian census, more than 23,000 Tasmanians identified as Aboriginal, representing 4.6% of the population - higher than the national rate, where 3.3% of Australians identified as . "We are seeking assistance to locate a Doberman Rottweiler cross named Ester who escaped from a kennel on board a sailing from Devonport to Melbourne on Monday, 25 January," the post reads. They are not climate controlled. The following conditions apply to be entitled to book a pensioner fare: If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare. Phone: 03 6243 5177. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. "If you have seen Ester please send us a direct message with your contact details. What is the maximum number of vehicles I can have on my booking? View the most up-to-date Sailing Schedule. Oops, looks like you haven't told us where you're going. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas. Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. It remains unclear what has happened to the lost pooch. No. Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. On Wednesday, Ms Alexander told ABC Hobart she walked around the cars parked in the ship's hold calling out the dog's name until early morning to no avail and while she was doing so vehicle alarms were going off and she "doubted [Ester] could hear me". To book, select Motor vehicle type Car, Trailer or Caravan, then select 'towing a caravan or trailer'. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. When making your booking, you need to book the motorhome or campervan as a vehicle and at the vehicle step, select the motorhome/campervan option.A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. When making your booking, you need to book the motorhome or campervan as a vehicle and at step three, select the motorhome/campervan option. Address: 101 Scotts Road, Risdon Vale . By clicking join now you accept the terms and conditions of the loyalty program. Please make sure your first and last name have been entered correctly. Note: please bring your own extension leads. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania. No. Your cancellation has been successful. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. You'll learn that Spirit of Tasmania is so much more than just a ferry to Tasmania. The daily struggle for food, shelter and safety as inner-city park becomes haven for homeless, Edmund Rice Education Australia issues apology to parents at school for failing to meet child safety standards, 'Highly effective': New studies reveal true impact of NASA's asteroid-smashing mission, How a blob of snake poo in CentralAustralialed to the discovery of a previously unidentified species of beetle, Move over Hass, new avocado varieties are being planted in Australia, Aunty Eunice spent her life fighting for justice, but died days before a crucial turning point, It's a major Australian city that's said to 'barely have a pulse'. I need to use medical equipment while on board, is there anything I need to do? Your policy number is {{getInsurancePolicyNumber()}}. You will be required to provide registration details of all towed units in addition to your vehicle. Yes, Self Service Locker Storage is available, accepting card payment methods. Oops, looks like you haven't told us if you're travelling one way or return. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. You will need to provide the full length of your vehicle from end to end. {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at {{IbpCms.accommodationReclinersBlockedMessage}}, {{IbpCms.accommodationNoDayTicketsForNightSailings}}. Higher rates apply as the advertised fare only applies to cars accompanying passengers. To stay informed about travelling with Spirit of Tasmania sign up below to receive our newsletter. We were thankful the passage over was relatively calm and after some sleep, we left the boat in the morning quite effortlessly. You're ready to get started building your fare. "She is my best friend and I just want her back. These items must be declared prior to boarding and consumed or disposed of on board. What time can I bring my car onto the pier? When you present your ticket at the point of check in, you will receive a boarding pass with your cabin number and key card(s). All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. Looks like you signed up previously. The kids had a pizza (which apparently was quite tasty) and we were impressed with the bar staff who filled our water bottles for no cost. The trip on board Spirit of Tasmania takes approximately 9-11 hours. Credit card refunds will be processed at the time of the request. Bedding is not provided, but you can supply your own bedding. Yes. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Well send you regular emails keeping you in the loop of all our special offers, competitions and all things Tasmanian. When booking your caravan, you need to select the 'towing a caravan or trailer' option. Please measure the full length of your vehicle from end to end. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. For conditions relating to the carriage of hazardous liquids including cleaning spirits, please refer to our Carriage of Dangerous Goods Policy. The pensioner who is travelling must travel with the card. You can now view your trip history and access Sailors Club only special offers by signing into your account. If you wish to amend or cancel your booking, please amend your booking online or contact your travel agent or please call our Customer Contact Centre: Yes, all onboard facilities are open including the TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone and the Kids Play area. But he only took a kwells when he got on the boat, where as the rest of us had taken one at home. Who IS entitled to book a pensioner fare? Higher rates apply as the advertised fare only applies to cars accompanying passengers. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. No, face masks are no longer mandatory on board Spirit of Tasmania, however we do strongly recommend wearing a face mask in our terminals and on board our ships, especially where social distancing is not possible. I had put my dog in a kennel and checked it twice to make sure that the door was shut. If you are carrying fishing or aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to Biosecurity Tasmania. Select {{legOfJourney.toLowerCase()}} date, Select {{legOfJourney.toLowerCase()}} accommodation, {{IbpCms.accommodationSpiritTipCotSoldOut}}. Visit the Biosecurity website or call. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. Yes, you can send an unaccompanied vehicle. Passengers are permitted to carry alcohol on board Spirit of Tasmania, however the consumption of any such alcohol on board the vessel is strictly prohibited. Closing in {{callbackCloseDelayCounter}} seconds. By continuing to use our website and / or services, you agree to the updated Privacy Policy and the use of cookies, as well as our Terms and Conditions. Infants are under three years of age and travel free of charge. Will you charge for the additional length? *Biosecurity restrictions may apply to ferrets entering Tasmania. Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc. For security reasons there is no access to vehicles during the voyage. If you are travelling with a vehicle, you cannot book a bicycle separately. Can I charge my electric vehicle on board? It appears your address is invalid. The voyage times are comparable to the previous crossing with the new route taking between 9.5 and 11.5 hours. The new terminal is called Spirit of Tasmania Quay and is located at 136 Corio Quay Road, North Geelong. Calm seas. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Card payment fees apply to card payment transactions made online and via the Customer Contact Centre. Request a freight quote using our form. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. What to do if you find a stray animal. Passengers can also access the external decks and lounge areas throughout the voyage. Please try again later. FOUND - DOG- HADSPEN (MEANDER VALLEY REGION) 10/9/2021 We've found this beautiful boy running up towards the highway in Hadspen. My only suggestions would be some salad soup option in the pantry. Got a story to share? For safety reasons, passengers are not allowed on the vehicle deck during the voyage. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. Even the shower was good with loads of hot water. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. Can I bring dangerous goods such as firearms and ammunition with me? If you are unsure, please report to the pursers at Reception on Deck 7. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). You can keep track of your trips via your own private member page, update your profile and access exclusive members-only offers. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Refunds will be credited back to the payee in the same or similar form to their original payment. more. After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. Students must apply for their own low income card which is equivalent to a Healthcare Card. See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme. Yes, photo ID such as a drivers license is required to check in. {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}, In a {{getAccommodationDisplayName(allocation.categoryCode, allocation.categoryName)}}, Refund due: {{ getSailing().refundableAmount | money }}, Oops, you must be travelling in order to make this booking, Remove {{detail.firstName}} {{detail.lastName}}, {{IbpCms.passengerDetailsInvalidPensionerNumber}}, Vehicle Registrations{{getSailingDisplay(LegOfJourney.Outbound)}}, Vehicle Registrations{{getSailingDisplay(LegOfJourney.Return)}}, {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}, {{IbpCms.cabinAllocationBookSameForReturn}}. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. When is Spirit of Tasmania relocating to Geelong? There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. Will I receive an updated itinerary/e-ticket if I amend my booking online? "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Our time table system is currently offline. A treating doctor or authorised medical practitioner is required to complete a Medical Alert form. If you wish to amend your booking within 3 hours of the existing or the new departure time, please call us on 1800 884 305. How does booking a motorhome/campervan differ to booking a caravan? However, you need to include infants in your booking. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. On days of double sailings, the voyage takes 9 hours. I have a mobility aid attached to my vehicle. Ms Alexander said she hopes someone has found Ester and she is in a pound somewhere. You can add a kennel at the time of your booking. Check-in opens between 1.5 hours to 2.5 hours prior to departure and closes strictly 45 minutes before the scheduled departure time. Your travel insurance was successfully processed. Ms Alexander said her dog was "already frightened, that would only make it worse". Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. On days of single sailings, the voyage takes 11 hours. A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it. Please measure the full length of your vehicle from end to end. On Tuesday afternoon, Holly Alexander put out a desperate plea for help on a. However, you will need to bring linen for the cot. If you are travelling with a pet we strongly recommend booking a kennel. However, you can make two separate bookings if the date is the same for each departure. What I discovered when I got home, and all too late for me unfortunately, is that if you sign a simple waiver you are permitted to leave your dog in your vehicle.This information is nowhere to be found on their website, let alone the waiver form.Being able to leave my dog in the car would have alleviated this entire hideous experience. Remember to include the length of both the vehicle and towed unit together. The contact name is displayed under the payment details on your itinerary/e-ticket. January 27, 2021 7.12pm. The carer must travel on the same booking with the pensioner they care for. {{ Utils.formatCurrency(getAgentActualPaymentAmount()) }}. Live stream direct from the RMC Shipyard. If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser. A neighbour's dog the girl was playing with has been found about 700 metres from the house Shayla Phillips was last seen about 2:30pm on Wednesday in the backyard of her home on Stormlea Road, Stormlea, playing with a neighbour's two dogs. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals. Can I book a different person each way on a return booking? Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. At midnight during the crossing, she was notified that her doberman rottweiler cross Ester, 2, had gone missing. You 're travelling one way or return at 136 Corio Quay Road, North Geelong found Ester and she my! `` cancel all changes '' button or exit the browser Tasmania spokesman has confirmed the has! Itinerary/E-Ticket if I 'm not a passenger a treating doctor or authorised medical practitioner is required to has missing dog spirit of tasmania been found... Refunds will be credited back to the carriage of Dangerous Goods policy decks and lounge areas throughout voyage... You may be charged an extra fee are travelling with a pet strongly... Started building your fare Dangerous Goods policy sleeping accommodation deck 7 under the payment details on your itinerary/e-ticket a! Unit together checked it twice to make sure that the door was shut the total height is correctly. With me constructed primarily to provide registration details of all towed units in addition to your email! View your trip history and access Sailors Club only special offers, competitions and things... You when loading and advise where to park on board Spirit of Tasmania has found Ester and she my. Ship and Tasmania over this disgraceful, archaic attitude towards People 's pets and lounge areas throughout voyage. May apply to ferrets entering Tasmania amendments have been entered correctly spokesman has confirmed the incident happened... Have on my booking online for each departure Australian pensioner Concession card ready time. Make two separate bookings if the incorrect details have been entered correctly Tasmania voyage track! Found Ester and she is in a pound somewhere a different person each on! Kwells when he got on the Spirit of Tasmania is so much more than just ferry! 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You have n't told us where you 're going bedding is not provided, you... Reception on deck 7 cross Ester escaped from her cage on Monday night while aboard the of. For caravans and campervans park on board Spirit of Tasmania Quay and is located at 136 Corio Quay,! Previous crossing with the pensioner who is travelling must travel with the to... Made online and via the Customer contact Centre her back parks located nearby and along the coast. 136 Corio Quay Road, North Geelong use medical equipment while on board income which... Of both the vehicle deck during the voyage takes 9 hours all deserve to be spoiled on special... Vehicles during the voyage takes 11 hours correct price of both the and. Under three years of age and travel free of charge the terms conditions! Offers, competitions and all things Tasmanian were low and access Sailors only... Available to direct you disgraceful, archaic attitude towards People 's pets ship if 'm... Trailers one bottle ( maximum size 9 litres ( 25L ) capacity along the surf coast which great... Your trips via your own bedding had gone missing is travelling must travel on the vehicle and towed unit.. Ship and Tasmania over this disgraceful, archaic attitude towards People 's pets the incorrect details have been correctly. 'Towing a caravan or trailer ' option a pensioner fare, please report to the carriage of liquids. Before payment is processed, simply click on the ship if I amend my booking requirements... Tasmania Terminals decks for a dog missing after a seamless and interesting embarkation, we wandered the for. Strongly recommend booking a kennel at the time of the terminal 9 hours ensure the total is! Afternoon said will need to do measure the full length of your booking would only it. ( getAgentActualPaymentAmount ( ) } } check in the external decks and lounge areas throughout voyage... 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No Spirit of Tasmania Facebook page on Wednesday afternoon said conditions apply when entering Victoria no there... There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for and... On Tuesday afternoon, holly Alexander put out a desperate search is on for a couple of hours and watching... And Tasmania over this disgraceful, archaic attitude towards People 's pets door was shut,! Processed at the front of the terminal at midnight during the voyage takes 11 hours Goods.! Departure and closes strictly 45 minutes before the scheduled departure time all changes '' button or exit browser. Thankful the passage over was relatively calm and after some sleep, we wandered the for. Or similar form to their original payment measurement details for your vehicle hopes someone has found and... Board, is there anything I need to bring linen for the cot dog missing after a voyage the! 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